Typically, you will be able to track your order 3 business days from the time of purchase. However, if
you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get
back to you. We appreciate your patience & understanding.
Did you know that all our dog accessories, collars, leashes, & harnesses can be easily laundered? For best results: wash on cold water using a mild detergent & lay flat to dry.
Processing Time: 7 to 10 business days
Shipping Fee: Start from $6.99 according to the weight.
Please note that the time frame mentioned above doesn't include production time.